Account Information

To make an online purchase, you must register an account with Vibbhinna . Registration is free. Once registration is confirmed, you can start shopping.

You can access your account anytime to change or rectify any information you have given.

Registering of an account gives you a faster and easier shopping experience.

You will enjoy a faster check out process and you are able to review your past orders, order status, items ordered and dates of purchase & delivery.

Products and Pricing

We only accept INR however you can choose to view the prices in USD currency

Vibbhinna reserve the rights to make any changes to the pricing we offer in this site.

Vibbhinna India will not be liable for any price changes and are not bound to fulfil any orders at old or erroneous prices.

Vibbhinna India puts in all effort to maintain stock availability. Should we discover that the item you ordered is out of stock, we will contact you to arrange a backorder / refund.

Ordering

No orders are processed on Sunday/public holidays. Order processing typically can take 2 working days.

Once an order has been confirmed and shipped, cancellations will not be allowed.

Once the order is submitted, we will not be able to make changes to the order. If you wish to add on items, please place a new order. If you wish to change order, please request for cancellation of the previous order placed and you can then place a new order provided that the items are not shipped.

If order is cancelled due to product being out of stock or our inability to deliver the order within the agreed time frame, full amount paid for the product will be refunded.

You can check your order status by signing into My Account.

Orders not paid within 3 days will be released for sale.

Payment Options

We only accept the following payment options :

Credit Card (Visa /Master), Bank transfer (Internet banking)

If you have opted for bank transfer, our bank account details will be provided during the checkout process and in the Order Confirmation email sent to you.

Orders will only be fulfilled after the bank transfer has been done. No payment = No order.

Discounts and Promotion Codes

Occasionally, you may receive special offers through our newsletter e-mails or through promotions on our website or other advertising mediums. These special offers can only be redeemed through promotional or coupon codes.

To use the code, enter your promotional or coupon code in the space provided (i.e key under the redeem coupon code section during checkout process) at the Payment Information page.

If there is a problem with the promotional code, an error message will appear and you will need to rectify the code before you can continue to checkout.

Only one promotional code or gift certificate code can be applied at a time for each order.

Please note that we are unable to apply the discount to your orders once the order has been submitted without the discount code. No substitution or manual discounts can be applied.

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